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Terrapin Trust Center

At Terrapin, security isn't just a feature - it's foundational to everything we build. Our security-first mindset drives our development processes, infrastructure decisions, and organizational policies. We treat the data entrusted to us - whether from our customers, partners, or anyone who interacts with our organization - with the utmost care and responsibility. Security is embedded in our DNA, enabling us to deliver innovative solutions without compromising on protection.

Compliance

Resources

Data Classification Policy
Information Security Policy
Vendor Management Policy
Risk Assessment and Treatment Policy
Acceptable Use Policy

Controls

Access control procedures
VPN access
Multifactor authentication
Access review of infrastructure
User list with assigned roles and privileges
Encryption of data
Backup and recovery policy
Source code tool
Outsourced Development Management
Sample code changes
Web application firewall
Vulnerability scanning
Intrusion detection tool
Infrastructure firewall
Infrastructure baseline hardening policy
Monitoring tool
Network diagram
Alerts and remediation
Security incident list
Breach notification communication
Whistleblower policy
Log management tool
Vendor management program
Vendor list
Vendor termination
Vendor onboarding
New employee and contractor agreements
Employee handbook
List of active employees & contractors as on date
List of newly hired employees & contractors
Customer onboarding
Multi-availability zones
Asset register maintaining
Risk and Governance Executive Committee meeting minutes
Risk management program
Information security policies and procedures
Asset register list
Patch management
Antivirus and malware configurations
Customer support issues resolved

Subprocessors

Google Workspace
Google WorkspaceBusiness Apps & Productivity
Document Intelligence Studio
Document Intelligence StudioUnknown Category
Kit
KitUnknown Category
SendGrid
SendGridBusiness Apps & Productivity